Refund policy

Return & Refund Policy - Apna Zaiqah

7-Day Money-Back Guarantee
We are fully confident in the purity and taste of our desi ghee. If for any reason you are not satisfied with it, simply contact us within 7 days of delivery and we will refund the full product price. No complicated process, no questions asked.

Open & Check Before Payment
For Cash on Delivery orders, you may open the parcel in front of the rider and check the ghee before paying. If you are not satisfied, you can refuse the parcel and you will not be charged.

Damaged, Leaking or Wrong Item
If you receive a damaged, leaking or wrong product, contact us on WhatsApp at 0300-1073107 within 7 days of delivery with photos of the product and packaging. We will send a free replacement or issue a full refund, whichever you prefer.

How to Request a Refund
1. Send a WhatsApp message to 0300-1073107 with your name and order number.
2. Briefly tell us why you were not satisfied.
3. Once your request is confirmed, the refund is sent within 5-7 working days via bank transfer, JazzCash or Easypaisa.

Canada

Tokyo Warehouse

Refund policy